Privacy Policy

Effective date: September 28, 2026

This Privacy Policy explains how Refresh Painting (“Refresh Painting,” “we,” “us” or “our”) collects, uses and protects personal information when you visit refreshpaintingca.com (the “Website”) or contact us about our painting services. Refresh Painting is a licensed painting contractor (CSLB #1122312) located at 2215 Mono Ave, El Cerrito, CA 94530.

1. Information We Collect

Information you give us. When you request an estimate through a form on the Website, we collect the information you enter:

Full name
Phone number
Email address
City where the project is located
Type of service requested
Project details you choose to share

If you call us, we may also receive your phone number and any information you share during the call.

Information collected automatically. Like most websites, our hosting server automatically records basic technical information such as your IP address, browser type, device type, pages visited and the date and time of your visit. We use your IP address to help prevent spam and abuse of our estimate form.

2. How We Use Your Information

We use the information we collect to:

Respond to your estimate request and contact you about your project
Schedule site visits and prepare written estimates
Provide, manage and follow up on the painting services you hire us for
Keep records of estimate requests and completed work
Protect the Website from spam, fraud and misuse
Improve our Website and services
Comply with legal obligations

We do not use your information for any purpose that is not related to the reasons described above without telling you first.

3. How We Share Your Information

We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising. We may share information only in these limited cases:

Service providers that help us operate the Website and our business, such as our website hosting company and email service, who may only use the information to provide services to us.
Legal reasons, when required by law, subpoena or other legal process, or to protect the rights, property or safety of Refresh Painting, our customers or others.
Business transfers, if our business is sold or merged, in which case your information may be transferred as part of that transaction.

4. Cookies and Analytics

The Website does not use advertising cookies. Our fonts are hosted on our own server, so loading the Website does not send your information to third-party font services. We may use basic analytics tools, such as Google Analytics or Google Search Console, to understand how visitors find and use the Website. These tools may use cookies or similar technologies and collect information such as pages visited and general location. You can block or delete cookies through your browser settings. Our Contact page displays an embedded Google Map provided by Google, which may set its own cookies and is subject to Google’s Privacy Policy.

5. Data Retention

We keep estimate requests and customer records for as long as needed to respond to your request, provide our services, maintain business and tax records and comply with legal obligations. When information is no longer needed, we delete it or make it anonymous.

6. How We Protect Your Information

We use reasonable administrative, technical and physical safeguards to protect your information, including secure (HTTPS) connections on the Website and restricted access to estimate requests. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), to the extent it applies to us, including the right to:

Know what personal information we have collected about you and how we use and share it
Request a copy of your personal information
Request that we correct inaccurate personal information
Request that we delete your personal information, subject to certain exceptions
Not be discriminated against for exercising your privacy rights

As stated above, we do not sell or share your personal information. To make a request, call us at (510) 776-5636 or write to us at the address below. We may need to verify your identity before completing your request.

8. Children’s Privacy

The Website is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Links to Other Websites

The Website may contain links to other websites, such as Google Maps. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Refresh Painting
2215 Mono Ave
El Cerrito, CA 94530
Phone: (510) 776-5636